Customer Service

 

How can we help you?

For an immediate answer, start with Albert, our virtual assistant. If you can't find what you're looking for, our Customer Service is here for you: this way we can handle requests better and improve the quality of support for everyone.

1Ask Albert

He answers questions about products, spare parts and technical choices right away, in your language.

Or click the chat icon at the bottom right.

2Contact Customer Service

If Albert hasn't solved your problem, write to us or call us.

Send us a message

✉ customercare@termoverde.com

☎ +39 091 8400064 · Monday to Saturday, 11:00-18:00 (Italian time)

Questions about your next tree?

Ask Albert, agronomy included

Albert helps you choose and care for our plants:

  • he answers technical and agronomic questions about the varieties;
  • he recommends planting distances and the best growing practices;
  • he analyzes photos of your trees for tailored advice.

 Discover our trees

Looking for the right product? Try our configurators

Answer a few questions: one of our technicians will email you the right solution, free and with no obligation.

Pump configuratorControl panel configuratorWater heater configurator

Our online shops

Termoverde.com: heating, plumbing, irrigation and gardening online.

Pumps & Gardens: quality solutions for plumbing and gardening, for private customers.

Cannoli.online: Sicilian pastries online.

Don Leo Shop: Sicily online, with specialties and traditional Sicilian sweets.

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Termoverde
Via Giusti 5
90144 Palermo - Italy